A Retailer's Guide
To Frugal In-Store Promotions

How-To Increase Profits and Spit in the Eyes of Economic Downturns
Using Thrifty Events and Sales Techniques


A Retailer's Guide
To Frugal In-Store Promotions

How-To Increase Profits and Spit in the Eyes of Economic Downturns
Using Thrifty Events and Sales Techniques

 

A Retailer's Guide to Frugal In-Store Promotions was named best business book award by USA Books News and was a Military Writers' Society of America Gold Medal Winner.

See Carolyn's other awards.

 

Cover Design by John Quinn,
www.designsolution360.com
A Retailer's Guide is available on Amazon.


Quick Links for this Page

Endorsements Excerpt Contents Reviews
MP3 Podcast on Author/Retailer Partnerships

Learn how retailers can increase a day's profit from
10% to 30% with Carolyn and the Career Czar:

http://www.careerczar.com/mp3/career121710.mp3


Endorsements
for
A Retailer's Guide to Frugal In-Store Promotions


“As a columnist for Home Décor Buyer, Carolyn’s no-nonsense approach to retailing and her easy-to-read writing style made her a coach to thousands of retailers.”
~ Jim Carper, founding editor of Home Décor Buyer

"This book is just what retailers need to help them through this economy. Step-by-step with nearly no money at all!"
~ Debra Gold, acknowledged expert in buyer education for the retail industry and President of Gold & Company, www.goldsco.com

“Carolyn Howard-Johnson uses her wit and experience to share easy, low cost business-building ideas to attract clients and make them feel special. A Retail Guide was invaluable in assisting me to create a mission statementand a successful promotion plan.”
~ Debra Synott, Creative Memories unit leader

"[A Retailer's Guide to Frugal In-Store Promotions] will be as helpful as the books I already have from from the HowToDoItFrugally series. They are full of sticky notes and dog-eared like crazy."
~ MaAnna Stephenson, author of Blogaid's book on making Wordpress work for you


Excerpt

From the chapter on building lists in
A Retailer's Guide to Frugal In-Store Promotions

Here’s a retail riddle: Which of your assets never shows up on your inventory list or your general ledger? Which asset do we often praise but then neglect to utilize in our business building plans?

Of course, the answer I’m after is my customers.” You may protest, But I do recognize the importance of my customers!”

Of course you do. But you may not treat their names, addresses and preferences like collectibles—each a mini treasure—in your quest for building a better business.

BUILDING YOUR CONTACT LIST is the single most important thing you can do to assure your future success. So, if my customers” is at the top of the list you made when you were reading the last chapter, then building that customer list (and yes, other kinds of contacts is the single most important reason for you to have an event. So now, you’ll want to move that contact list to the top of the list and keep it mind as you plan. There is a way you can put almost every idea in this book to work as part of your list-building effort.

Even if you believe you are already doing a good job of collecting your customers’ names, check your techniques against this list:

  • I keep a list of my customers’ vital statistics, including names, addresses, phone numbers, and e-mail addresses. Preferably even birthdates and anniversaries.
  • I know exactly what aspects of my business interests each one. In other words, I categorize them by something more than their zip codes and/or how much they spend with me each year.
  • I can tell from my list precisely where my business can grow to meet their needs.
  • I stay in regular contact with this list—in ways that will arrest their attention. (Yes, that’s where in-store promotion comes in!)
  • My list is so detailed and organized that I can filter and focus a specific promotion effort on the customer each would most appeal to. (This is a great way to save mailing costs when indicated.)
  • Though I may keep a list handy in an index card box, I also capture the data on a program like Excel so that I can use its power to reach exactly the right customers at the right time.
  • Media contacts are an important way to get the word out about your in-store events. They should be on your list specially coded in your database as to media type. It should include feature editors, business editors, TV producers, radio and TV hosts, and even bloggers and editors of related Web sites.
  • Your contact list should also include networks other than customers and media. They might be advertising department contacts, community leaders, and even resources including your vendors They can be kept on separate lists. If you use one database for all your lists, code each name as to the kind of network it fits in. That way you can easily filter your list by category.

Caveat: If your store isnt computerized so that you can keep detailed lists, dont let that derail this effort. You can design an effective system that lets you manipulate lists by hand. It wont be as time efficient as a computer, but it will work in most, if not all, other ways.

 

MORE ON THIS SUBJECT AND OTHERS IN
A Retailer's Guide to Frugal In-Store Promotions
..
.


Contents
of
A Retailer's Guide to Frugal In-Store Promotions

 

Introduction  

1 h In-Store Promotion: The Frugal Way to Turn Bad Times into Good  

BE CLEAR ON THE BASICS.
WHAT ARE YOUR GOALS FOR AN EVENT
  

2 h List Building: Your In-Store Promotion Campaign’s Major Goal  

BUILDING YOUR CONTACT LIST  

3 h Map Your Campaign in Advance  

THINK AHEAD AT LEAST SIX MONTHS 

4 h Not the Usual Way: Turn Your Store and Your Whole Community into Promotion Zones 

NICHES, CRANNIES, AND WORKPLACES AROUND YOUR STORE  

SOME IN-STORE EVENTS ARE FRIENDLY GHOSTS

5 h Your Major Events 

MAKE YOUR EVENT PROFITABLE  

VARY THE VENUE OF MAJOR EVENTS 

6 h The Big Occasions in Your Store’s Life  

BIG EVENTS MAY BRING CHALLENGES 

7 h Signs, Display, and Categorizing Merchandise  

YOUR SIGNS 
RECATEGORIZING AND REMERCHANDISING  

Appendixes 

APPENDIX ONE: STUDY FOR BETTER RETAILING 
APPENDIX TWO: SAMPLE MEDIA RELEASE  
APPENDIX THREE: SAMPLE BLOG ENTRY  

Index 

 


How Retailers Can Partner with Authors to Boost Profits

For information about making retailing work in a down economy and how authors can make their case to retailers for letting them host book signings or workshops (and how retailers can boost profits by partnering with authors) check Paul Bruno's Career Czar® radio program.  The show is available for download at http://www.careerczar.com/mp3/career121710.mp3 . In the meantime, listen to his other shows at www.careerczar.com  or at the show's blog at www.careerczar.wordpress.com . E-mail Paul at careerczar@cs.com and ask to be on the show's notification list for free podcasts.
 

Tip

Use coupons to drive in-store traffic; unlike events, the results are traceable.
Well, the sales results are. But wait! What if the results are poor?
Don't ditch that promotion yet! There are still other things to consider.
Learn what those are in A Retailer's Guide to Frugal In-Store Promotions.

 Find at least one tip on writing, promotion or tech on every page of this Web site. 


A Retailers Guide to Frugal In-Store Promotions:

How-To Increase Profits and Spit in the Eyes of Economic Downturns
Using Thrifty Events and Sales Techniques

Is available in paperback on Amazon.

USA Book News Best Book Finalist for poetry for She Wore Emerald Then and
A Retailer's Guide to Frugal In-Store Promotion, both 2009
.

It is also available for your Kindle at only $7.96!


Reviews

of
A Retailer's Guide to Frugal In-Store Promotions

 

Review on Amazon

 

Carolyn Howard-Johnson’s new “A Retailer’s Guide to Frugal In-Store Promotions” is exactly what every (and any) retailer needs, not just now in these vicarious economic times, but always!  As if standing right there, coaching and encouraging, Carolyn’s straight forward advice often seems like common sense, but for some reason, we need reminding!  A fast and very easy read, you’ll be nodding your head yes, and implementing the tips and tactics needed to increase your profits and thumb your nose at the economy!
~ Millie Szerman, president of New Directions Marketing and PR

~~~

 

Review by Pamela Kelly, author and UCLA Extension instructor

If your retail enterprise is challenged during the current economic dip, you must read Carolyn Howard-Johnson's "The Retailer's Guide to Frugal In-Store Promotions." This is the latest in her enormously successful and multi-award-winning How To Do It Frugally Book Series and the first in her brand-new Survive and Thrive spin-off.  Speaking from decades of retail, marketing and promotional experience, Howard-Johnson encourages us to grow our profits with her generous helpings of tried and true sales techniques and practical tips for producing low- or no-cost events.  She leaves no stone unturned in her recommendations for list-building, ways to transform your entire store into a promotional zone, tricks for getting the most bang out of your location and making the most of the internet, and much, much more.  This is an easy-breezy read, but you'll want a highliter, pen and pad nearby because it's full of immediately useable insights and advice. This is the first of Howard-Johnson's Survive and Thrive books... topping a growing list of other books to come that will "...increase profits and spit in the eyes of economic downturns...".  In other words, if you're in retail, this is a must-read!
 ~
Pamela Kelly author of award-winning Speak with Passion, Speak with Power! and communications coach, www.peklly.com 


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~
Carolyn Howard-Johnson

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Online Universities'

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Best Book Award for The Frugal Book Promoter (2004) and The Frugal Editor (2008).

Reader Views Literary Award for The Frugal Editor

New Generation Award for Marketing and Finalist for The Frugal Editor

Book Publicists of Southern California's Irwin Award

Military Writers Award of Excellence for
Tracings, A Chapbook of Poetry.


A Retailer's Guide to Frugal In-Store Promotion wins author Military Writers Society of America's Author of the Month award for March. 2010

Gold Medal Award from Military Writers Society of America, 2010

And more than a dozen other awards for Carolyn's novel, short story collection and poetry. See the awards page on this site.


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Tip

Gift Shop magazine presents a series of Webinars on managing retail businesses. Often one of my books (and other goodies) are included as part of the registration fee. I love Webinars. The comfort of growing a business from one's own office!

 Find at least one tip on writing, promotion or tech on every page of this Web site. 


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